Returns & Exchanges
At The Scrub Life, we want you to feel as good as you look in your medical apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensure your garments are in their original condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your scrubs.
- 3.Ship It Back
Drop off your package at any authorized carrier location; please ensure the package is scanned to initiate the tracking process.
- 4.Receive Your Refund
After our warehouse team inspects your return, a refund will be issued to your original payment method within 5-7 business days.